As transportation agencies, authorities, operators, and concessionaires face increasing demands for scalability, operational performance, and service reliability, the ability to consistently deliver and operate complex tolling programs has become a critical differentiator.
Against this backdrop, Emovis brought together its Operations and Contract Management leaders from across its international business for the Global Operations Leadership Gathering, held in Barcelona from October 6-8, 2026. The three-day working forum was designed to strengthen cross-regional collaboration, align operational priorities, share practical experience, and transform collective knowledge into concrete actions that support the company’s next phase of growth.
From Global Experience to Shared Operational Advantage
As Emovis continues to grow globally, the gathering reflected a clear strategic objective: to strengthen further the organization’s ability to deliver and operate increasingly complex contracts at scale worldwide.
Throughout the event, leaders from the United States, Europe, and Latin America exchanged operational experiences, discussed common challenges, and explored opportunities to standardize best practices across regions. The objective was to reinforce a shared vision for operational excellence while building stronger connections between teams responsible for managing contracts, services, and long-term customer success.
The gathering also reinforced one of Emovis’ key strengths: its ability to convert experience accumulated across multiple geographies, operational environments, and projects into practical knowledge that benefits the wider organization. By accelerating knowledge-sharing and cross-regional collaboration, Emovis continues to strengthen an operating model built on continuous learning, consistency, and scalable execution.
Turning Experience into Action
The gathering was designed as a collaborative working forum to harness the collective expertise of Emovis’ operational leaders, turning real-world experience into practical improvements that can strengthen operations across the business.
Discussions focused on some of the most important challenges associated with managing large-scale tolling operations, including contract management, delivery and operations integration, service governance, maintenance, innovation, leadership, and organizational scalability.
Participants explored how delivery and operations teams can work more effectively together, how organizations can balance growth with operational consistency, and how innovation can generate tangible value across products, services, and day-to-day operations. Particular attention was given to strengthening operational transitions, improving visibility through common performance measures, increasing organizational alignment, and embedding innovation as a continuous operational capability.
A recurring theme throughout the gathering was execution. Leaders worked collaboratively to identify practical actions that could be applied within their respective teams, reinforcing a culture focused on accountability, continuous improvement, operational excellence, and customer success.
According to Belén Pellejà, SVP Operations & Business Transformation at Emovis and organizer of the Global Operations Leadership Gathering, the event reflected the organization’s commitment to continuously strengthening its operational capabilities through collaboration, shared learning, and execution:
“The strength of our operations is not defined by any single contract, region, or team. It comes from our ability to bring together global expertise, learn from one another, and transform that knowledge into consistent, scalable, and customer-focused execution. This gathering was about aligning around that ambition and turning experience into action.”
Leadership, Alignment and the Future of Operations
Beyond operational topics, the gathering emphasized leadership’s role in supporting increasingly complex mobility and tolling services. Sessions focused on developing stronger collaboration, sharing expertise, strengthening accountability, and building organizational capabilities to support future growth.
The event concluded with a collective commitment to reinforce cross-regional collaboration, further standardize effective practices, and continue evolving operational capabilities across the organization. These priorities reflect Emovis’ ambition to combine technology, expertise, people, and operational excellence to support transportation authorities, agencies, operators, and concessionaires worldwide.
For our clients, the outcome extends far beyond the gathering itself. It reinforces their partnership with a global organization that continuously learns from its operational experience, shares knowledge across regions, and transforms those insights into stronger, more consistent, and more scalable operations. Ultimately, this collective expertise enables Emovis to deliver greater long-term value and operational confidence across every stage of the tolling lifecycle.
News • Nov 10, 2026
Emovis extends Mersey Gateway toll operations contract in the UK by five years
Article • Driving Tolling Insights
Nov 03, 2026
Driving Tolling Insights: Building Customer-Centric Tolling Organizations
Article • Express Lanes
Oct 23, 2026
Operational Challenges of Express Lanes Operators Today
News • Oct 15, 2026
Emovis Brings Global Operations Leaders Together to Strengthen the Next Stage of Growth
News • Oct 13, 2026
Emovis Invites Innovators to Participate in the Abertis Global Challenge
News • Oct 08, 2026
In Conversation with Marc Deflin: Road Pricing, AI and Future Mobility
News • Sep 21, 2026
Connecting Europe and Latin America: expansion of the tolling ecosystem
Article • Express Lanes
Aug 25, 2026
Beyond the Tolling Tech: What Really Drives Express Lanes Success
News • Aug 11, 2026
Emovis successfully goes live with its Operational Back Office platform for VíasChile
Article • AI for Tolling
Jul 30, 2026