Emovis Transact:
A Flexible , Versatile, and Powerful Commercial Back Office
Emovis Transact:
Driven by Mobility Intelligence
Emovis Transact is the Commercial Back Office (CBO) solution that completes the tolling value chain, ensuring that every vehicle passage generates accurate billing and revenue. Designed to support free-flow tolling, Road User Charging (RUC), congestion charging, and low-emission zones, Transact helps agencies and operators minimize revenue losses while offering multiple secure payment options for customers.
Our CBO manages the full billing cycle: from qualified transactions supplied by Emovis Qualify to vehicle and road user identification, toll calculation, application of plans and discounts, and multi-channel payment collection via web, app, or walk-in centers. Its robust account management, enforcement integration, and CRM capabilities ensure smooth customer interactions and secure management of sensitive data.
Key Features
Full Financial Integrity
- Complete financial traceability of toll revenues at any stage of the billing process
- Customizable financial reporting and auditing tools for the toll industry
- Increased business intelligence for future planning and revenue projection through easy and configurable review and reconciliation
- Reduced financial risk via increased audit capabilities
- Full cybersecurity with audited PCI (Payment Card Industry Compliance) security
Flexible and Cost Effective
- Quickly introduce or modify business rules, account types, and charging structures
- Versatile toll schemes can manage dynamic tolling transactions such as free-flow tolling, video tolling, Road User Charging, and congestion charging
- Multiple payment configurations (pre-pay, post-pay, variable or flat tolling fees) catering to any type of road user (individuals, commercial fleet, rental car companies, truck companies)
- Flexible IT infrastructure configuration hosted locally or on the cloud
- Supports both cloud and on-premise deployments, allowing clients to benefit from cloud capabilities while leveraging existing infrastructure and avoiding unnecessary cloud costs
- Configurable to each client’s way of working rather than a predefined set of functionalities, providing a tailored service rather than a fixed package
- Shared Commercial Back Office: multiple toll schemes run by different toll infrastructure managers can help maximize the investment
- Quick to implement as a pre-configured product with dozens of built-in tolling rules for easy tailoring.
Improve Customer Satisfaction
- Fast, accurate, and transparent billing for road users
- 24/7 account management through easy online and app payments, enabling self-service toll payments and electronic invoicing
- Accurate bills and personal payment plans
- Fleet toll management with greater flexibility and functionality for fleet owners and rental car companies
- Seamless customer interaction via social media and integrated chatbots, offering real-time support for tolling inquiries and transaction disputes
- Operational efficiency by design: fewer clicks per action and shorter call-center handling times, with product design shaped by our experience operating the system
Commercial Back Office Expertise in Large-Scale Operations
Unlike other companies with diverse portfolios and different areas of focus, Emovis is focused exclusively on tolling. We combine global experience and industry expertise with local implementation to tailor solutions to each client’s individual situation and needs.
Drawing on this expertise, we both implement and operate Commercial Back Offices across large-scale operations in the United States, Canada, the United Kingdom, and France. The system can be run by the client’s own operators or fully managed by Emovis teams, eliminating the need to build an operations team from scratch.
Through Transact Commercial Back Office, Emovis has demonstrated proven operational performance, with a strong track record of KPI compliance across projects, supported by fast release cycles and the ability to accommodate change requests at any stage of the lifecycle, ensuring the system continues to evolve in production.
01
Roadside Systems | Intelligent vehicle identification that delivers flexible, highly accurate, efficient, scalable tolling without physical barriers.
02
Operational Back Office | A cutting-edge Operational Back Office that ensures tolling data is accurate, complete, and ready for billing or enforcement.
03
Manual Image Review | Smart review that combines the best of technology and human expertise in identity verification for tolling.
04
Commercial Back Office | A Commercial Back Office that turns tolling each transaction into a seamless, frictionless experience to minimize revenue losses.
05
Omnichannel Toll Platform | An omnichannel engagement platform that unifies systems, data, and users to lower friction while increasing compliance and performance.
