The awards received over recent years reflect the passion and commitment of the entire Emovis team. It is always humbling and fulfilling for our team’s dedication to be recognized by various leaders in our industry.
2023
International Bridge, Tunnel and Turnpike Association, 2023
Private Sector Innovation – Smart Enforcement Program
European Contact Centre & Customer Service Awards, 2023
Gold Winner for Most Effective Improvement Initiative: Smart Enforcement
UK Contact Centre Awards 2023
Gold Winner for Resource Planning Manager of the Year
2022
European Contact Centre & Customer Service Awards, 2022
Gold Winner – Most Effective Improvement Initiative: Smart Enforcement
Bronze Winner – Best Supporting HR Team
2022 Diversity, Equity and Inclusion Award Winner by The International Bridge, Tunnel and Turnpike Association
2021
UK National Contact Centre Awards, 2021
Gold Winner – Best Contact Centre Support Team
Gold Winner – Best Business Improvement Manager
Silver Winner – Best Contact Centre Support Manager
Bronze Winner – Best Resource Planning Manager
2020
European Contact Centre & Customer Service Awards, 2020
Finalist – Contact Centre of the Year – UK (Leeds & Mersey)
Finalist – Best Employer – Great Place to Work – UK (Leeds & Mersey)
Finalist – Best Contact Centre Support Team – UK (Leeds & Mersey)
Finalist – Best Voice of the Employee Programme – UK (Leeds & Mersey)
Finalist – Most Effective Improvement Programme – Mersey
Finalist – Best Customer Engagement Initiative – Mersey
Finalist – Giving Something Back – Mersey
Finalist – Outsourced Contact Centre of the Year – Leeds
UK National Contact Centre Awards, 2020
Gold Winner – Best Diversity & Inclusion Programme
Gold Winner – Best Team Manager – Amanda Heyes
Silver Winner – Best Quality Manager – Sharon Hughes
Bronze Winner – Best Employee Engagement
Finalist – Best Contact Centre Support Team – HR
European Digital Communication Awards, 2020
Winner, Best Content Strategy, eflow
Winner, Best of Social Media, eflow
2019
UK National Contact Centre Awards, 2019
Gold Winner – Contact Centre Support Team of the year – HR
Gold Winner – Best Diversity & Inclusion Programme
Silver Winner – Most Effective Employee Engagement Programme
Silver Winner – Employee Engagement – Health & Wellbing
Bronze Winner – Employee Engagement- Health & Wellbeing
Bronze Winner – Contact Centre Support Manager – Beatriz Fuentes, Head of HR
ECCCSA – European Contact Centre & Customer Service Awards, 2019
Silver Winner – Great Place to Work
Finalist – Most Effective Business Transformation Program in Customer Service
Finalist – Best Contact Centre Support Team – HR
Finalist – Best Voice of the Employee
Finalist – Outsourced Contact Centre of the Year
Finalist – Medium Contact Centre of the Year
Finalist – Most Effective Business Transformation Programme in Customer Service
Finalist – Most Positive Impact in the Community
Marketing Awards 2019
Winner, Best Integrated Media Campaign Strategy, Spider Awards
Finalist – Best Marketing & Social Media, eGovernment Awards
Finalist – Best Mobile App, eGovernment Awards
2018
IBTTA Toll Excellence Award
Winner, Toll Excellence Award for Private Sector Innovation
UK Customer Experience Awards (CXA), 2018
Finalist – Best Contact Centre
Finalist – Customer at the Heart of Everything
Finalist – Best Employee Engagement
Finalist- Best New Improved Service
ECCCSA – European Contact Centre & Customer Service Awards, 2018
Gold Winner – Most Effective Health & Wellbeing Program
Silver Winner – Best Voice of Employee
Bronze Winner – Best Outsourced Contact Centre
Finalist – Great Place to Work
Finalist – Best Medium Contact Centre
Finalist – Best Support Team – HR
Finalist – Best Customer Transformation Program
UK National Contact Centre Awards, 2018
Finalist – Best Team Manager – Satpal Sihra
2015
PLUSS, 2015
Employer of the Year
Emovis
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